At KOOKU, we are committed to ensuring that every transaction is safe, seamless, and fully protected.
Payment methods
Payments for your order — including the selected pieces and applicable delivery fees — can be made via:
- Credit / Debit Card (Visa, Mastercard, American Express, and others)
→ Processed securely via Stripe, using a personalized payment link sent to you upon request. - Bank Transfer (details provided on request)
All card transactions are handled through Stripe, a globally trusted payment platform known for its advanced security protocols and full compliance with the PCI-DSS (Payment Card Industry Data Security Standard).
Stripe is used by leading brands worldwide and ensures that every transaction meets the highest standards of safety, encryption, and regulatory compliance.
Security & encryption
Stripe uses 3D Secure technology (such as Visa Secure and Mastercard Identity Check) to create a secure, encrypted connection between you and your bank. KOOKU does not store or access any of your confidential payment data at any time.
All sensitive information is processed exclusively by Stripe using industry-leading encryption and fraud prevention tools.
Payment authorization
By completing a transaction using our payment link or bank transfer, you confirm that you are authorized to use the selected payment method. KOOKU reserves the right to decline or cancel any order in the event of non-payment, suspected fraud, or unauthorized usage.
If you wish to pay by card, simply let us know — we will send you a secure payment link tailored to your order.
For any questions regarding payment options or security, contact us at [email protected].